About platform
PlayDice Platform is a core of betting business.
It provides the ability to monitor and control each aspect of online betting business.
Clients receive a comprehensive casino back office to administer their online casino
brand.
PlayDice Platform allows to:
- Understand your players
- Target them with tailored promotions
- Create excellent player experiences
- Gain long term loyalty
Platform features
The complete suite of services and vital instruments to ensure your business grows
Analytics Platform
CRM & 360 Degree Player Overview
Bonus Engine
Promotions
Marketing Module
Player Protection Tools
Identification of Problematic Gameplay Behaviour
User Permissions
CMS & Front End
Hosting
Licensing
Free consultation
Share your plans with our sales team, and together we will find the right solution to your business.
Analytics platform
Analytics platform aggregates real-time structured data and transforms in into valuable insights
Agile analytics
- Detailed gameplay statistics
- User transactions
- Advanced player segmentations
- Game launch performance
- Monitor and adjust campaigns on the go
Monitoring & Report
- Advanced dashboards and reports
- Complete operation status monitoring
- Game launch analysis
- Business KPIs tracking
- Responsible gaming control
CRM & 360 degree player overview
PlayDice platform back office offers a complete overview of the player account. Aggregate and structure data from all the touchpoints with your players:
Transactional data (payment methods, deposit amounts, frequency, claimed bonuses)
Player data (age, gender, location, sign-up date, last login)
Gameplay data (most played games, game profitability, play frequency, preferred game type, provider)
KYC & Document verification management
Issue individual bonuses to instantly reward players or perform balance corrections in case of unfair play
Bonus engine
Support of a variety of bonus types
Support of a variety of bonus types
- Automatic
- Manually credited
- Claimable
- Deposit/No deposit
- Registration
- Vip/Loyalty
- Cashback
- Pre-wager/After-wager
- Voucher codes
- Recurred scheduling bonuses
- Event bonuses
- Reactivation (based login/sign-up, last deposit etc.)
- Up-sell (deposit amount required based on last/avg/highest deposit)
- Rewards (credits/cash, free spins etc.)
Customize your criteria to fit your operation goals
- Bonus criteria customized for various player segments, based on predefined segmentation criteria (VIP level, gender, birthday, player type, location, game preference)
- Extensive number of segmentation possibilities
Incentivize with loyalty points
- Reward your players with points that they can place on pre-defined games
- The bet amount for each point is configurable
Promotions
Impactful promotions hassle-free:
- Set up promotions that run in multiple games, multiple game providers, and multiple brands
- Powerful behavioural analytics that helps monitor and adapt your promotions on the go
Marketing module
Use our campaign builder to deliver a specific message to your target audience via channels that work best:
- Create targeted automated multi-channel campaigns from a simple follow-up email to a complex experience, where every step may offer many ways to personalize content
- Direct communication with players:
- The chat enables customer support and marketing team to know everything about the person on the other side
- Provide excellent service and proactively prompt the conversation
Player protection tools
Broad spectrum of player protection tools:
- Player personal limits (deposit, session, betting, loss, max balance, high win and timeslot limits)
- Login session/Game timers
- Underage gaming prevention
- Self exclusion & time out
- Payment fraud prevention
- KYC tools
- GeoIP location
Problematic gameplay behavior identification
- Auto-detection of players at risk
- Monitoring of excessive gambling and behavioural changes
- Automatic & on-demand intervention
- Player notifications (pop-up, push notification, chat)
- Limiting player sessions, betting deposits
- Excluding player from bonus offers and campaigns
- Suspending accounts
User permissions
- User Management for Back Office and CMS
- Multi-Level Permissions
- Activity Audit Trial
CMS & Front End
Follow your vision and launch our operation in no time using our reliable CMS, already integrated to our platform.
- CMS features:
- Cross-platform user experience, consistent across mobile and web
- Custom front-end configuration (atomic-based design)
- Mobile-focused
- Optimized for speed and performance
- Easy to use without HTMS/CMS knowledge
Hosting
24/7/365 Service
PlayDice provides 24/7 technical support – any technical issues will be solved fast.
Operation Speed
Your server will be hosted on a modern equipment, providing instant system responses to any requests.
Stability
We ensure seamless operation even when your resource receives critical volumes of incoming traffic, guaranteeing stability in the case of traffic overflow.
Bulc Traffic
The web server has high bandwidth and processes large amounts of information in a short time. Thousands of visitors will be able to play without delays or interruptions.
Security
Our server is protected by internal Firewall and external network provider’s Firewall and is properly configured to avoid any undesired exposure of internal software.
Legality
Our hosting of gambling websites is licensed and legal.
Licensing
Curacao
Online Casino Platform
Game Aggregator
Game Aggregator
Curacao is one of the most popular jurisdictions when it comes to gambling licenses. The license lets you run your iGaming business pretty much all over the world.